Privacy Policy

01Who we are

Sri Aaryan Holidays (“we”, “us”) is a travel company based in Hyderabad, Telangana. You can reach us at hello@sriaaryanholidays.com or +91 98XXX XXXXX.

02Information we collect

• Enquiries: your name, mobile number, email, destination, dates, number of travellers and any notes you share.
• Bookings: traveller names, ages and the ID details hotels, temples or authorities require.
• Payments: online payments are handled by Razorpay. We receive the payment ID, amount, status, method and the contact details you enter. We never receive or store your full card number, CVV, UPI PIN or net-banking password.
• Website: basic technical logs (such as IP address and browser type) kept by our hosting provider for security.

03How we use it

• To prepare quotes, confirm bookings and send vouchers, driver details and updates.
• To take payments, issue receipts and GST invoices, and process refunds.
• To contact you by phone, SMS, WhatsApp or email about your trip.
• To send offers only if you agree to receive them. You can opt out at any time.
• To meet legal, tax and accounting obligations.

04Who we share it with

• Hotels, drivers and transport partners, boat operators and temple queue systems, only as needed to deliver your booking.
• Razorpay, to process payments and refunds.
• Government authorities, when the law requires it.
• We never sell or rent your personal information.

05Cookies

Our website does not use advertising or tracking cookies. The Razorpay checkout may set cookies it needs for payment security and fraud prevention. If we add analytics in future, we’ll update this policy.

06How long we keep it

We keep enquiry details for up to 2 years, and booking and payment records for as long as Indian tax and accounting laws require. After that we delete or anonymise them.

07How we protect it

Our website is served over HTTPS, payment details are entered only in Razorpay’s secure checkout, and access to customer records is limited to staff who need it.

08Your choices and rights

• Ask for a copy of the personal information we hold about you.
• Ask us to correct it, or to delete it where we don’t need to keep it by law.
• Withdraw consent for marketing messages at any time.
• We handle these requests in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

09Children

Bookings are made by adults. Details of children travelling are provided by their parent or guardian.

10Grievance contact

For any privacy question or complaint, write to our grievance contact, [Name], at hello@sriaaryanholidays.com. We reply within 7 working days.

11Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.